Ecommerce Blog

Learn how to provide self-service return requests for customers to manage returns on their own terms, enhancing the overall shopping experience and building trust.

Allow customers to easily ask questions about their unshipped orders to reduce confusion, prevent unnecessary returns, and boost overall customer satisfaction.

The Order Finder provides customers with an easy way to track the status of their order to improve transparency and stop them contacting you about their order.

Learn how to edit an order before shipping it to change the quantity of items the customer ordered, update the shipping method, give a special discount and more.

Create your own custom order statuses, such as Order on Hold and Return Request Submitted, to create an order workflow to fit your business needs perfectly.

Bots play both helpful and harmful roles online. Learn the difference between good bots, bad bots, and how a VPN is used by them.

Learn how to collect Trustpilot service reviews via your online shop to help boost your brand awareness, SEO and conversions.

Follow our guide to ensure your online shop is as secure as it can be by turning on two-factor authentication (2FA) on every Admin account on your site.

Find out how to set up Affiliates that can be essential for expanding market reach and boosting sales through strategic partnerships.